77bt Privacy Policy

1. Who We Are

77bt operates an English-language online betting and casino platform accessible at 77bt.io, targeting adult users (21 years of age and above) in Bangladesh and other permitted markets. All references to "77bt", "we", "us", or "our" in this Privacy Policy refer to the operator of the 77bt platform.

This Privacy Policy applies to all personal data collected through the 77bt website, any associated mobile-optimised interfaces, customer support communications, and promotional activities. It does not apply to third-party game providers, payment processors, or other external services that you may interact with via the platform — those parties maintain their own privacy policies, for which 77bt is not responsible.

By registering an account on 77bt, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not register or continue using the platform.

2. Data We Collect

77bt collects personal data through three primary channels: information you provide directly during registration and account management, data generated automatically by your interaction with the platform, and information obtained from third parties for verification purposes.

3. How We Use Your Data

77bt uses the personal data it collects strictly for the purposes described below. We do not use your data in any way that you would not reasonably expect given the context in which it was provided.

• Account Administration: To create, verify, and manage your 77bt account, including processing login requests, maintaining account history, and enforcing the one-account-per-user rule.
• Transaction Processing: To execute deposits and withdrawals via bKash, Nagad, Rocket, and approved bank transfer channels, and to maintain an accurate record of your account balance in BDT.
• Identity Verification (KYC): To confirm your identity and age (21+) prior to processing withdrawal requests and as required by our anti-money-laundering obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, multi-accounting, and other prohibited conduct as defined in the Terms and Conditions.
• Customer Support: To respond to your support queries, process complaints, and communicate with you regarding your account status or platform-related matters.
• Responsible Gaming: To monitor account activity for patterns consistent with problem gambling, enforce self-exclusion and deposit limit settings, and contact users who may benefit from responsible gaming guidance.
• Platform Improvement: To analyse aggregated usage data and improve the performance, design, and content of 77bt, including optimising sports markets, casino game selection, and mobile interface usability.
• Promotional Communications: To send you relevant offers, seasonal promotions (such as BPL, IPL, or Eid campaigns), and platform updates — but only if you have opted in to marketing communications and have not subsequently withdrawn that consent.
• Legal Compliance: To meet obligations under applicable law, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms and Conditions.

4. Legal Basis for Processing

77bt processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to at registration — including account management, payment processing, and game access.
• Legitimate Interests: Processing carried out to pursue 77bt's legitimate business interests, such as fraud detection, platform security, and service analytics, where those interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money-laundering (AML) obligations and responses to lawful authority requests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw marketing consent at any time by contacting [email protected] or using the opt-out mechanism in any marketing email we send.

5. Data Sharing & Disclosure

77bt does not sell, rent, or commercially trade your personal data. We share personal data only in the circumstances described below and only to the extent necessary for the stated purpose:

• Payment Processors: Transaction data is shared with bKash, Nagad, Rocket, and approved banking partners solely to process your deposits and withdrawals. These parties act as independent data controllers under their own privacy frameworks.
• Identity Verification Providers: Where automated KYC checks are used, identity documents and data points may be shared with a contracted third-party verification service operating under strict confidentiality and data minimisation obligations.
• Game Software Providers: Usage data relevant to game sessions (such as bet amounts and game round outcomes) may be shared with providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of resolving disputes and maintaining game integrity.
• IT Infrastructure & Security Providers: Server hosting, cybersecurity, and technical support partners who process data on 77bt's behalf under binding data processing agreements.
• Legal & Regulatory Authorities: 77bt will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, court order, or in connection with the investigation of suspected financial crime.
• Business Transfers: In the event that 77bt's business is acquired, merged, or transferred to another entity, user data may form part of the transferred assets. Affected users would be notified prior to such a transfer where practically possible.

6. Data Retention

77bt retains personal data for as long as necessary to fulfil the purpose for which it was collected, and for as long as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration your account remains active on the platform.
• Closed Account Data: Following account closure, identity and transaction records are retained for a minimum of five (5) years to meet anti-money-laundering and financial record-keeping obligations.
• KYC Documents: Identity documents submitted for verification are retained for five (5) years from the date of submission or from the date of account closure, whichever is later.
• Technical & Log Data: Server logs, IP records, and session data are retained for up to twelve (12) months from the date of generation, after which they are anonymised or securely deleted.
• Customer Support Records: Communications data relating to support tickets and complaints is retained for three (3) years from the date the relevant matter was resolved.
• Marketing Opt-In Records: Records of your marketing consent (date, channel, and scope) are retained for the duration of your active account plus three (3) years.

When personal data is no longer required for its original purpose and no legal obligation requires its retention, 77bt will securely delete or irreversibly anonymise it.

7. Cookies & Tracking

77bt uses cookies — small text files stored on your device — to operate the platform, remember your preferences, and understand how users navigate the site. The following categories of cookies are in use:

77bt does not use third-party advertising cookies, retargeting pixels, or social media tracking tags that would allow external parties to build a profile of your browsing behaviour across other websites. You may manage or delete cookies through your browser settings; however, disabling essential cookies will impair platform functionality including the ability to log in.

8. Data Security

77bt implements a multi-layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 77bt servers.
• Encryption at rest for personal data and financial records stored in platform databases.
• Password hashing using bcrypt or equivalent algorithms. Passwords are never stored in recoverable plaintext.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific function.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Automated fraud detection systems that flag unusual account behaviour for manual review.
• Secure data backup procedures with encrypted off-site storage.

While 77bt employs robust security measures, no online platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate precautions on your own devices.

9. Your Rights

As a user of 77bt, you have the following rights with respect to your personal data. To exercise any of these rights, contact 77bt at [email protected] with your account username, a description of your request, and a copy of a valid identity document to confirm your identity.

• Right of Access: You may request a copy of the personal data 77bt holds about you. We will provide this within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. For identity data, supporting documentation may be required.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. This right is subject to overriding legal retention obligations (see Section 6).
• Right to Restriction: You may request that 77bt restricts processing of your data while a dispute about its accuracy or lawfulness is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to 77bt, where processing is based on consent or contractual necessity.
• Right to Object: You may object at any time to processing of your data for direct marketing purposes. You may also object to processing based on legitimate interests, though 77bt may be able to demonstrate compelling grounds that override your objection in certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10. Children & Minors

77bt's services are strictly intended for adults aged 21 years and above. 77bt does not knowingly collect, process, or retain personal data from individuals under the age of 21. The platform employs age verification procedures at registration and prior to withdrawal processing to enforce this requirement.

If 77bt becomes aware that personal data has been collected from a user who is under 21 years of age, the relevant account will be immediately suspended, all funds will be held pending investigation, and the data will be deleted as soon as practicable, subject to any legal obligations to retain records of the underage registration for anti-fraud purposes.

11. Third-Party Links

The 77bt platform may contain references to third-party software providers, payment services, or affiliated sporting bodies (such as BPL, ICC, FIFA) whose names appear in a descriptive context. Where any such reference involves a link to an external website or service, please be aware that 77bt has no control over the privacy practices of those third parties.

77bt is not responsible for the content, security, or privacy policies of any external website or service that you access independently. We recommend reviewing the privacy policy of any third-party service before providing your personal data to them. The presence of a third-party name or reference on 77bt does not constitute an endorsement of that party's data practices.

12. Changes to This Policy

77bt reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they substantially affect how we collect, use, or share your personal data — we will notify registered users via the email address associated with their account at least seven (7) days before the change takes effect.

Non-material changes (such as clarifications of existing language, corrections of typographical errors, or administrative updates) may take effect immediately upon publication. The "Last updated" date at the top of this policy will always reflect the date of the most recent revision.

Continued use of the 77bt platform following the effective date of any Privacy Policy update constitutes your acceptance of the revised terms. If you do not accept the updated policy, you should cease using the platform and request account closure by contacting [email protected].

13. Contact & Data Requests

For all privacy-related enquiries, data subject access requests, consent withdrawal requests, or concerns about how 77bt handles your personal data, please contact the 77bt data team using the details below:

77bt will acknowledge all privacy enquiries within 5 business days. We are committed to resolving data concerns fairly and transparently, and to treating all personal data entrusted to us with the highest standard of care. Thank you for choosing 77bt as your online betting platform in Bangladesh.